Logging in
By default, Zulip allows logging in via email/password as well as
various social authentication providers like Google, GitHub, GitLab,
and Apple.
Organization administrators can
add other authentication methods,
including the SAML and LDAP integrations, or disable any of the methods above.
You can log in with any method allowed by your organization, regardless of
how you signed up. For example, if you originally signed up using your Google
account, you can later log in using GitHub, as long as your Google account
and GitHub account use the same email address.
Find the Zulip log in URL
Here are some ways to find the URL for your Zulip organization.
- If you are logged out
- If you are logged in
-
If your organization is hosted on Zulip Cloud, go
to the Find your accounts page and enter
the email address that you signed up with. You will receive an email with the
sign-in information for any Zulip organization(s) associated with your email
address.
-
Find an email in your inbox with a subject that contains the phrase: Zulip:
Your new account details. This email provides your organization's log in URL.
-
If you have visited your organization's log in page in the past, try reviewing
your browser's history. Searching for zulipchat.com should find the right
page if your Zulip organization is hosted on Zulip
Cloud.
-
You can ask your organization administrators for your Zulip URL.
-
If using Zulip in the browser, your organization's Zulip log in URL is the first part
of what you see in the URL bar (e.g., <organization-name>.zulipchat.com for
Zulip Cloud organizations).
-
In the Desktop app, select Copy Zulip URL from the Zulip menu to
copy the URL of the currently active organization. You can also access the
Copy Zulip URL option by right-clicking on an organization logo in the
organizations sidebar on the left.
-
In the Mobile app, tap your profile picture in the bottom right corner of
the app, then tap switch account to see the URLs for all the organizations
you are logged in to.
-
On Zulip Cloud and other Zulip servers updated to
Zulip 6.0 or
higher,
click the gear () icon in the upper right
corner of the web or desktop app. Your organization's log in URL is shown in the top
section of the menu.
Log in for the first time
-
Go to the Zulip URL of the organization.
-
Follow the on-screen instructions.
-
Click the plus () icon in the
organizations sidebar on the left. You can also select Add Organization
from the Zulip menu in the top menu bar.
-
Enter the Zulip URL of the organization, and click Connect.
-
Follow the on-screen instructions.
To show or hide the organizations sidebar on the left, select
Toggle Sidebar from the View menu in the top menu bar.
-
Tap your profile picture in the bottom right corner of the app.
-
Tap Switch account.
-
Tap Add new account.
-
Enter the Zulip URL of the organization, and tap Enter.
-
Follow the on-screen instructions.
Switch between organizations
You can log in to multiple Zulip organizations by opening multiple tabs, and
logging into one Zulip organization in each tab. To switch Zulip organizations,
just switch tabs.
- Click on a logo in the organizations sidebar on the left, or choose
an organization from the Window menu in the top menu bar.
To show or hide the organizations sidebar on the left, select
Toggle Sidebar from the View menu in the top menu bar.
-
Tap your profile picture in the bottom right corner of the app.
-
Tap Switch account.
-
Tap on the desired Zulip organization.
Set or reset your password
If you signed up using passwordless authentication and want to start logging in
via email/password, you will need to create a password by following the instructions below. You can also reset a
forgotten password.
- Instructions for all platforms
-
If you are logged in, start by logging out.
-
Go to your organization's log in page at https://<organization-url>/login/.
-
Click the Forgot your password? link below the Log in button or
buttons.
-
Enter your email address, and click Send reset link.
-
You will receive a confirmation email within a few minutes. Open it and click
Reset password.
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